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Microsoft outlook 2016 keeps crashing how to#
Microsoft outlook 2016 keeps crashing install#
Microsoft outlook 2016 keeps crashing update#
Microsoft outlook 2016 keeps crashing windows#

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Microsoft outlook 2016 keeps crashing install#

If Outlook is still crashing, try uninstalling MS Office completely from the system using the Office Uninstall Support tool and install it again. Observe Outlook and check if it crashes.After the repair is complete, restart the system and then open Outlook.

Select the repair option and follow the wizard to repair the MS Office.

Select Microsoft Office and click Change.

Then open Control Panel and click Uninstall a program.

The file is usually located at the default location, i.e., C:\Users\YourProfileName\AppData\Local\Microsoft\Outlook. In such a case, you can try repairing the MS Office installation or reinstalling the MS Office. Sometimes, problems with the Outlook or MS Office program files can lead to such issues. However, if this doesn’t resolve the Outlook 365 crash issue, follow the next solution. If it crashes again, uninstall the last activated add-in, after which Outlook starts to crash. To find which one is the culprit, enable each add-in and observe Outlook.

If Outlook doesn’t crash, it means one or more add-ins are responsible for the Outlook 365 crash. Close Outlook and then start it normally.Uncheck all add-ins to disable them and click OK.Click the Go… button beside the Manage COM Add-Ins option.

Microsoft outlook 2016 keeps crashing windows#

Press Windows + R, type Outlook.exe /safe, and press the Enter key.When in Safe Mode, Outlook runs with limited features and does not load any add-ins. To investigate and check if an Add-in is causing the problem, run the Outlook in Safe Mode. Incompatible or faulty add-ins can lead to various issues in Outlook. Solutions to Resolve Outlook 365 Keeps Crashing Issueįollow these solutions in the given order to troubleshoot and fix the Outlook 365 keeps crashing issue.

In this article, we will mention the solutions to fix the Outlook 365 crashing issue. To fix the issue, you need to find out what’s causing Outlook to crash when configured with Office 365 email account.

Microsoft outlook 2016 keeps crashing update#

It also pulled a Microsoft 365 update in August after user reports of Outlook, Word, Excel, and PowerPoint Office applications crashing when hovering over a user's name or photo or viewing contact cards.Although Outlook for Office 365 is a robust email messaging and calendaring client, it may freeze, stop responding, or crash due to several software or hardware-related issues. Redmond recently fixed a bug causing the Outlook email client to crash when reading emails containing tables such as Uber receipt emails. You can try manually setting the email address to the identity of the user that is seeing the issue in the registry path referenced in the issue specifics above. "DisableSupportDiagnostics"=dword:00000001 If the identity is still not getting set properly, you can turn off Support Diagnostics which turns off the option to submit an In App ticket using Help, Contact Support, and its feature path that triggers Outlook to stop responding by setting the following registry key (more info available here): For more information, use Sign in to Office. Sign out of Office and then sign back into Office to repopulate the identity registry settings. Microsoft is also providing affected customers still waiting for the rollout to reach their devices with several workarounds: As these builds get to the other channels the fixes will follow," Microsoft says. "This issue is fixed in Current Channel Version 2209 (Build 15629.20156) and Semi-Annual Enterprise Channel (Preview) Version 2208 (Build 15601.20158). In an update added this week, the company revealed that a fix is now rolling out to users in the Current and Semi-Annual Enterprise channels, with other channels to receive it in the near future. On affected systems, these event entries will list 0x01483052 exception codes with 0x1328 faulting process IDs and 0x000000000024074d fault offsets. "This issue occurs when the EmailAddress string data value under the Office identity is blank."Īs revealed in a support document published on August 11, the Outlook Desktop client crashes are automatically logged in the Windows Event Viewer Application Log as Event 1000 or Event 1001. "When you start Outlook Desktop, it gets past loading profile and processing, briefly opens, and then stops responding," Microsoft explains. Microsoft is finally rolling out a fix for an issue known since August and causing Outlook for Microsoft 365 to freeze and crash right after it's opened.